Shipping & Returns
Shipping Policy
All Olio di Melli standard shipping rates and policies apply to these items when shipped within the U.S.,
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When your order ships, the carrier, ship date, and estimated delivery date for your package will be listed in Your Account and can be found in your shipment confirmation e-mail. If you have a tracking or delivery confirmation number, you can track your package by clicking the Track packages link in Your Account.
Return & Exchange Policy
COVID-19 Policy Updates: We are temporarily unable to accept returns, to protect the safety of our associates. We have also suspended replacements due to limited inventory and shipping delays. We encourage customers to purchase only what they need during this time. As the situation evolves, we’ll adjust our policies accordingly to best serve you.
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Customer Service Alert: We are experiencing an extremely high volume of emails, calls and chats; as a result, response time in all channels will be longer than usual. Please do not send multiple emails – we are responding to them as quickly as possible in the order they are received. We appreciate your patience and understanding!
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Please use this form below to contact us, let us know your concern and again, we will get back to you as quickly as possible.